Core to our offering is asset intelligence, powered by real-time information on the exact condition, usage, configuration lifecycle & service history.
Predictive service helps service managers and field service personnel to plan repair and maintenance with the right tasks & timely ordering of replacement parts, improving first time fix rates.
Help sales and service people drive revenue and profitability, by designing installed asset centric warranty & contract including part, repair and maintenance.
Central unified view of parts demand enables service operations to optimize "just-in-case" planning of parts.
With Intelligent issue resolution, customer service, technical assistance center and field engineers triage, perform remote diagnostics and resolve issues either remotely or with on-site repair and maintenance.
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